AHA My Cards "E-Cards" Information

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American Heart Association My Cards™

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Information about our CPR E-Cards

Welcome to My Cards

To Validate AHA CPR E-Cards click HERE

 
My Cards – Overview

AHA My Cards provides AHA Instructor Network customers (Training Center Coordinators (TCCs) Training Center Admins (TC Admins) and Instructors the ability to issue electronic course completion cards (eCards) to students upon successful completion of all course components. An eCard is the electronic equivalent of a printed course completion card and can be provided to students as an alternative to a printed card. eCards are valid course completion cards and can be presented to employers as proof of successful completion of an AHA course. Like printed cards, eCards also expire two years from the issue date. 

My CardsTM Frequently Asked Questions (FAQ)

As of February 23, 2015

 
What is My Cards?

My Cards is an online tool that allows AHA TC Coordinators (TCCs), Training Center Admins (TC Admins) and Instructors the ability to issue virtual AHA course completion cards – or eCards – to students. AHA’s My Cards is conveniently available through the AHA Instructor Network’s Training CentralTM.

 
What is an eCard?

An eCard is the electronic equivalent of a printed course completion card and can be provided to students as an alternative to a printed card. eCards are valid course completion cards and can be presented to employers as proof of successful completion of an AHA course. Like printed cards, eCards also expire two years from the issue date.

 
Why is the AHA now offering eCards and the My Cards tool?

My Cards has been designed based on many years of insight from the AHA Training Network. We know that managing printed cards can be time-consuming, difficult and costly, as well as result in security risks and counterfeit cards. My Cards makes the job of issuing course completion cards simple and secure, helping to mitigate risks that can accompany issuance of paper cards. 

 
What are the benefits of using My Cards?

Some of the many benefits of issuing eCards include

• Higher security and reduced risk for the AHA TC
• Added efficiency for TCCs and Instructors
• Ability for TCCs and Instructors to issue eCards to students
• Ability to validate an eCard through the AHA website at www.heart.org/cpr/mycards to prove it was issued by a valid TC and instructor aligned with that TC (Currently, that function requires a call to the TCC if the TC is known; if not, it may not be an authentic AHA course completion card.)
• Full integration with AHA’s My Courses tool for a seamless, end-to-end delivery (However, My Cards can also be easily used with or without integrating with My Courses.)  

 
Is there a way employers can verify the authenticity of an AHA eCard?

Yes, employers may verify that an eCard is authentic by entering the card information at www.heart.org/cpr/mycards.

The AHA has also created a memo on the validity of eCards for employers who may request an official AHA statement. This memo is located on the AHA Instructor Network Support page.

 
For what courses can an eCard be issued?

eCards may be issued for completion of classroom-based training or blended learning training (a skills session completed after an eLearning course).  

 
Is my TC/are my Instructors required to offer eCards?

No. At this time, TCCs/TC Admins and Instructors may issue either eCards or printed course completion cards; AHA will not require the use of only eCards at this time.

If a student does not want an eCard or does not have access to the Internet, the TCC/TC Admin or Instructor should issue a printed course completion card.

 
Can I offer both an eCard and a printed card to a student?

No. Only one AHA course completion card should be issued for each successfully completed course – either an eCard or a printed card.

 
Can an eCard be printed?

Yes. An AHA eCard can be printed by the student or Instructor, if necessary.

 
Can edits be made to an eCard?

After a student claims an eCard, the student’s AHA TCC/TC Admin or the AHA Customer Support Center is able to make edits to the course date, the Instructor name, and the student’s name or email address.

 
How do students claim eCards once the TCC/TC Admin or Instructor has emailed their eCards?

Students who have been assigned/emailed an eCard will receive an email inviting them to claim their eCard online. From the email, students will click on a hyperlink to view their eCard. This hyperlink will direct students to the Student Profile webpage.

On the Student Profile page, students confirm or edit their contact information; set up a security question and answer that will be used to access their individual eCard Profile in the future; and agree to the AHA’s standard Terms of Use.

Students are then asked to complete a brief six-question survey about their class experience. Once the student survey has been completed, students will see their individual eCard.