Is my TC/are my Instructors required to offer eCards?
No. At this time, TCCs/TC Admins and Instructors may issue either eCards or printed course completion
cards; AHA will not require use of only eCards at this time.
If a student does not want an eCard or does not have access to the Internet, the TCC/TC Admin or
Instructor should issue a printed course completion card.
Can I offer both an eCard and a printed card to student?
No. Only one AHA course completion card should be issued for each successfully completed course –
either an eCard or a printed card.
Can an eCard be printed?
Yes. An AHA eCard can be printed by the student or Instructor, if necessary.
Can edits be made to an eCard?
After a student claims an eCard, the student’s AHA TCC/TC Admin or the AHA Customer Support Center
is able to make edits to the course date, the Instructor name, and the student’s name or email address.
How do students claim eCards once the TCC/TC Admin or Instructor has emailed their eCards?
Students who have been assigned/emailed an eCard will receive an email inviting them to claim their
eCard online. From the email, students will click on a hyperlink to view their eCard. This hyperlink will
direct students to the Student Profile webpage.
On the Student Profile page, students confirm or edit their contact informaiton; set up a security question
and answer that will be used to access their individual eCard Profile in the future; and agree to the AHA’s
Students are then asked to complete a brief six-question survey about their class experience. Once the
student survey has been completed, students will see their individual eCard.